Product review: new foundation trial – YSL x Urban Decay

My little samples

My foundation has been purchased from MAC for a good eight years. I have been through almost every foundation they have, seriously, no joke – Select FPS 15, Face and Body, Mineralize Satinfinish, Studio Fix Fluid – and at the moment I am wearing Matchmaster, which I really like.

Foundation is very important for me; I have it on my face pretty much everyday, so I am quite particular: I like a medium coverage that you can build up, natural looking, hard-wearing, that doesn’t aggravate skin conditions and fells nice on.

Being a fan of Yves Saint Laurent Touche Éclat, I was really looking forward to trying their new foundation, Le Teint Touche Éclat, which retails for £28. After reading several reviews and seeing it described as “magic”, “revolutionary” and so on, I decided maybe it was time to leave MAC and venture into a new world of foundation.

So I booked myself a colour match appointment at the YSL counter and went in full of hope. Foundation aside, I was bitterly disappointed and frankly, infuriated. The beauty assistant treated me soooo badly. The first question she asked, before anything  was “Do you actually intend to buy the product or are you just gonna try?” Rude. I politely replied I used another brand but wanted to try something different; if I liked it, would purchase. She looked unimpressed and didn’t even tell me about the product and the technology, criticised me for wearing powder (without explaining that you shouldn’t with this new foundation, as this is what it was taken away!) and was usually quite abrupt on her comments. And it got worse when I asked for a sample. Anyway, after insisting I left with a sample, which I tried for a few days.

Rant over, now to the foundation: it is not for me. It spreads and blends well, the consistency is medium; not too thick nor too thin. Its coverage is very, very light, so if that is what works for you, you will probably love this one. I struggled to build it up to a level that I feel good about. Also, because the formula has taken the powder finish out of it, I felt it was a bit sticky on my face,. The finish wasn’t great on me, it didn’t photograph well; as I mentioned before, my skin is far from flawless, so I wear foundation to diminish visible problems – but unfortunately you could see everything I want my foundation to conceal in the pictures!

The second product I tried in the past weeks was the new Naked Skin Weightless Ultra Definition liquid make-up, by Urban Decay, which retails for £27. The consistency of this foundation is quite fluid, and I though the coverage was going to be super light, as it is more liquid than the YSL.

I came across this sample because I wanted to buy the Urban Decay’s All Nighter  long-lasting Make-up Setting Spray (which I will review soon) and the outrageously lovely girl at the counter (take a lesson here, YSL) offered me the sample (and another lesson here). I also left with a sample of the Eyeshadow Primer Potion (which will be reviewed alongside the ones I have been using) – mind you, she didn’t have any samples but she put some in a little pot so I wouldn’t leave without it. THAT’S GOOD SERVICE.

So back to the foundation; the coverage is actually a light-medium, maybe a bit too light for me, but buildable. It has a nice finish to it, they describe it as demi-matte, and I actually quite like it, it looks fresh and natural on me. A serious contender to bump Mac’s crown off, I’ll keep wearing it and will make up my mind when my current bottle is over!

A couple of things to learn here:

  • I refuse to be mistreated, so I put a complaint with YSL and the department store. YSL is yet to reply. The department store, even though I knew from the offset that the beauty counter staff are not their direct employees, was extremely apologetic in their response.
  • How important it is to try products properly before investing in them. Each skin likes different products, so always worth bearing that in mind when thinking “uh, she said it is bad” or “she said it is great!”. Try it, that’s why they have samples. Just go in and ask!

What about you? Have you tried any of the foundations above? What did you think? Or do you love another brand?

5 thoughts on “Product review: new foundation trial – YSL x Urban Decay

  1. I completely agree with you on customer service. I find it very discouraging when I go into a store for help or question regarding a product and the employee doesn’t seem to want to help. I find that very rude and disrespectful I’m glad that you complained about the employee’s behavior even if nothing came of it I think it may have made you feel better to have a voice.
    I enjoyed your review for I am a great fan of Urban Decay. i may have to try the new foundation myself.

    Like

    • Hi Jeanette
      I was appalled. And felt really humiliated. The department store was shocked to hear, and even though the counter staff are not their own, they apologised profusely via email, sent me a nice letter and a gift voucher – but most importantly, they said they will refer the issue to training. YSL has now contacted me, asking me to call them, which I will do soon, as I have been away on holiday (hence the late reply here!).
      No wonder people are intimidated by the beauty counters; had a few comments on FB saying just that.
      In regards to the foundation, I am really loving it, suing the samples to the max… more than my actual foundation, so I think I have been converted and will be buying it soon!
      Thanks for your comment and visit! x

      Like

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